Betfair Casino Review

Darko Ilievski by Darko Ilievski Reading time: 8min

This review of Betfair Casino explores the potential of a brand that could eventually become a top prospect if access is ever restored to Canada. Quality reigns throughout this review, with Betfair excelling for games, features and bonus offers.

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Betfair Casino Pros and Cons

For convenience, here are the pros of our Canada review:
  • 30 no deposit free spins bonus
  • £100 welcome bonus on first deposit
  • Downloadable on Windows
  • Play instantly with a browser
  • Betfair apps for iOS or Android
  • Playtech & other top software developers
After this review, Betfair should rectify these issues:
  • Unavailable from Canada
  • Limited language options
  • No monthly payout reports
  • Social media support instead of live chat
  • Doesn't participate in a mediation scheme
Casino Details
  • Software Playtech, NetEnt, Game account, IGT, Amaya, OpenBet, Konami, Cozy Games, Touchstone Games, GW Games, Core Gaming, Ash Gaming, Blueprint Gaming, Incredible Technologies, Red Tiger Gaming,
  • Payment Methods Visa Mastercard Skrill Wire Transfer
  • Established 1999
  • Licence Malta
Betfair Casino
Betfair Casino
Betfair Casino
Betfair Casino Bonus

Welcome Bonus and Promotions

Betfair Casino has a no deposit free spins bonus that's ready to introduce new players. Those eligible can complete text message verification and receive 30 free spins as a bonus. Once received, the 30 free spins will expire in seven days. Until then, winnings generated from the bonus free spins are awarded as cash.

After joining with no deposit, there's a latter option to claim a 100% welcome bonus. A deposit of at least £10 is required to trigger the 100% match bonus, while the maximum available bonus credit is £100. There are bonus terms, however, with Casino Betfair unwilling to provide this bonus offer on deposits made by eWallet. Additionally, 45x wagering requirements shall apply on the bonus value.

The above welcome bonus is intended only for use in the casino channel. As such, an alternative bonus is available for the live casino. The live casino bonus is similar to the casino offer in that it's a 100% match bonus up to £100. The exception is the 50x bonus requirements, while the seven-day expiry period stays the same.

Long-term players can sign-in to explore the current range of bonus offers. Although not favouring a VIP bonus club, Betfair Casino can aid players with Bet Booster Weekly Rewards. Each week players can wager on eligible games to receive up to 100 bonus free spins. Once received, the free spins can be played on Berry Berry Bonanza, Big Bear or The Great Reveal.

During our review, there was also an offer to wager £5 and receive a £1 bonus for the exclusive Betfair Bonus Roulette. Additionally, there was a £5 Quantum Live Bonus for wagering £25, while live casino hosts can invite players to participate in challenges for the chance to snag a bonus from £5 up to £25.

Betfair Casino Bonus and Promotions for Canada

Betfair Casino continues to list CAD among the currency conversion rates attached to bonus promotions. This is strange, however, because Betfair hasn't operated in Canada since January 2016. Until Betfair Casino returns to Canada, you can explore our casino review guides for alternatives.

Betfair Casino Software

Playtech at Betfair Casino

A long-running software agreement exists between Betfair Casino and Playtech. This is why Betfair's casino channel continues to only provide Playtech content. In our review, however, we did find content from other software developers by exploring the arcade, Macau and Vegas channels for different games.

Players who try the various channels can find progressive jackpots, video slots, blackjack tables, roulette wheels, casino tables and instant wins from developers such as Barcrest, Blueprint, Play'n GO, NetEnt, Red Tiger, IGT, WMS, Pragmatic Play and NextGen - all were present during our review.

Switching between channels can be done seamlessly with the same Betfair account when playing from a web browser. Alongside Windows, MacOS is another viable desktop operating system to play from. Although, MacOS users won't have the option to install the Betfair Casino desktop client as Windows players do. Installation is by no means integral, though it can shorten loading times for games.

Popular Games at Betfair Casino

Betfair Casino Mobile

Mobile Gaming/Live Casino for Canada

Browser-based gaming is how many of our review readers play on mobile. For online casinos, it's cost-effective to run a single casino site with compatibility on numerous tablets and smartphones. In this Betfair Casino review, we found the mobile site was capable of running with recent versions of Android and iOS.

For faster performance, however, there's the option of installing one of the Betfair Casino mobile apps. We don't encounter apps in every review, given the investment needed to run them, but Betfair has a large enough budget to host an iOS app on the App Store and an Android one on Google Play. Either will accelerate performance and function quicker than from a browser.

Considering Betfair's resources, it's not surprising that we found a live casino to review. Live casinos appear often in each review and this one is powered by Playtech. Evolution Gaming is the more common name among live casino software, though Playtech is also a capable provider.

Across mobile and desktop, Betfair hosts live dealer tables available in the daily schedule. Seats and stakes are shown above each table and the options worth naming are Betfair Turbo Roulette, Prestige Roulette, Spread Bet Roulette, Blackjack Elite, Quantum Blackjack, All Bets Blackjack, Baccarat, Casino Hold'em, 3-Card brag, Sic-Bo Deluxe, Spin a Win and Live Buffalo Blitz.

Games and Payout Percentages

Playtech slots can impress in any review and BetfairCasino has an abundance of great options, such as Legend of Hydra, Egyptian Emeralds, Midnight Wilds, Savage Jungle, Epic Ape, Stallion Strike PowerZones, Buffalo Blitz, Retro Rush, New Year's Bonanza, Bonus Train Bandits and Bonus Bears.

Not to be outdone, the other providers have shared video slots with an array of free spins and other bonus features. The big-hitters feature Rainbow Riches Free Spins, Gold Volcano, Starburst, Worm King, Star Clusters, Cash Noire, Blown Away, Snake Arena, Gonzo's Quest, Maneki Gold and 15 Samurai. Many of the slots are accessible in demo mode with no deposit, although they can't pay-out on free spins or other features.

From the non-live casino games, Betfair Bonus Roulette is a branded table designed exclusively for the site, while other star options include Age of the Gods Roulette, Superman Roulette and Premium Roulette European. For a card-based experience, this review can recommend Vegas Blackjack, Cashback Blackjack, Blackjack Switch, Hi-Lo Premium, Casino Hold'em and Baccarat.

Plus, we found the following payout percentages for this Canada review of Betfair Casino:

  • All Games - 96.42%
  • Slots games - 94.80%
  • Table games - 98.12%
  • Poker games - 97.72%

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Progressive Jackpots - Winners

Arguably, the best story to share in this review is when a Betfair Casino player won £1.2 million ($2.05m in CAD) on Christmas Day 2016. The user was playing the Dragon's Luck slot from Red Tiger when they won their windfall with a £2 bet ($3.40 in CAD). Across Betfair, there are more than 100 progressive jackpot slots to compete for.

Playtech has produced many exciting jackpots within the Age of the Gods, Kingdoms Rise and DC Comics series. At the other channels, meanwhile, there are the likes of Dynamite Riches, Bounty Raid, Aztec Spins, The Wild Hatter, Mega Jackpots, Genie Jackpots, Gems Gone Wild, Wiki Fruits, Ave Caesar and Wild Nords.

Betfair Casino Banking

Banking Options for Canada

Betfair's inaccessibility in Canada ensures no deposit will be accepted in CAD. Hailing from the UK, Betfair Casino favours GBP but can also process payments in EUR from other parts of the EU. Strangely, Betfair is only partnered with a small range of payment providers, which includes MasterCard, VISA, PayPal, ecoPayz, paysafecard, Skrill and Neteller.

In our review of the cashier, we found that card withdrawals can require two to five business days for processing. Betfair says this is out of its control, stating that it's standard practice from banks. In some cases, VISA users can benefit from the Fast Funds feature and receive their withdrawal in seconds.

Customer Support

Compared to other casino sites, Betfair is less conventional for customer support and didn't provide a live chat platform as of this Canada review. Instead, what we found was social media support that was hosted on Facebook and Twitter. Each option can be effective, though it can feel less direct to leave the casino site when you need to contact the support team.

Additionally, the help section is packed with useful information, though it can require time when browsing. After reaching the help section, players can start to review frequently asked questions concerning account verification, login/registration, deposits and withdrawals, player protection and more.

Security and Fairness at Betfair Casino

A new player must complete a security review before receiving full account access. Anyone sidestepping the measures with a VPN might get to play with no deposit in practice mode, though won't be able to claim winnings. Fundamentally, the casino site is Norton Secured and applies Verified by VISA and MasterCard Secure Code review checks as well as certified encryption issued by HydrantID.

Betfair Casino didn't choose to publish any recent reports on payout percentages during this Canada review, which is something that should be included to improve transparency. For now, this review can only determine that this is a reasonably fair brand, based on it holding licences from the Malta Gaming Authority and UK Gambling Commission.

Casino History/Complaints

Betfair transformed the UK gambling industry by introducing the model of a sports betting exchange in 2000 and enabling bettors to wager against each other. Additional channels were then launched, with Betfair Casino created around 2006. A significant change came in February 2016 when Betfair and Paddy Power merged, with both parties forming Flutter Entertainment in March 2019.

In this Betfair Casino review, we found that the operator has a mixed record for resolving complaints via gambling portals. The prime example was a resolution rate of only 48.6% with one of the best-known review portals. Betfair doesn't appear to participate in a mediation scheme and, therefore, we recommend contacting the Malta Gaming Authority for complaints outside of the UK.

Player Location Restrictions

Since 14 January 2016, Betfair Casino has introduced a policy of accepting no deposit transactions from here in Canada. Decisions like these are often caused by licensing issues and we do hope access can be restored to Canada in the future. Other inclusions on the no deposit list are restricted countries such as Afghanistan, Algeria, Angola, Antigua & Barbuda, Australia, Austria, Brunei Darussalam, Canada, China, Czech Republic, France, Greece, Guam, Guyana, Hong Kong, India, Iraq, Iran, Israel, Japan, Kuwait, Laos, Libya, Myanmar, Namibia, North Korea, Papua New Guinea, Portugal, Serbia, Singapore, South Africa, South Korea, Spain, Sudan, Syria, Turkey, Uganda, US (along with global dependencies), Yemen and Zimbabwe.

Unique Casino Features for Canada

As of this review, BetfairCasino was restricted in Canada and no deposit could be processed due to geolocation tracking. Prior to January 2016, Betfair was accessible and we hope a return could be on the cards one day. In the meantime, check out our Golden Tiger Casino review for a well-rounded destination that is accessible here in Canada.

Betfair Casino

Summary/Personal Recommendation

Betfair has branched out from its roots as a sports betting exchange to also provide an online casino site with entertainment on many levels. Access is hosted on mobile and desktop, while casino tables can be enjoyed with live dealers of virtual dealing software. Video slots and progressive jackpots, meanwhile, are in rich supply from an array of software developers, including Playtech and NetEnt.

As it stands, however, no deposit can be accepted from review readers here in Canada. CasinoBetfair needs to reopen in our nation before Canada access can be restored. Although some players turn to VPNs to bypass geolocation tracking, this will carry the risk of lost earnings, as Bet Fair Casino undertakes a stringent security review to confirm players' identities.

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About the Author
 Darko Ilievski
Darko Ilievski - Managing Editor

Darko is an accomplished managing editor with more than 5 years of experience in the online gambling industry. With a wealth of knowledge at his disposal, he oversees the quality and accuracy of gaming content and specializes in researching and unloading high-quality reviews and articles. Darko also creates engaging and compelling content for various sectors at Online-Casinos.ca