Captain Cooks Casino Review

Welcome Bonus and Promotions

Casino Captain Cooks makes a compelling case to new players by promising 100 bonus free spins for depositing just $5. And this isn't just any free spins bonus, as Captain Cooks is awarding them for the Mega Vault Millionaire jackpot, which can be worth several million dollars on a good day.

A further $475 in bonus credit can then be unlocked on your next four deposits. On the second transaction, review readers can unlock a 100% match bonus that rises to $100. For the third deposit, there's a 50% reload bonus and the maximum bonus credit can be $150.

There's a lower 25% bonus provided on the fourth deposit, though this can still release up to $125 in bonus credit. The bonus percentage then climbs back up to 100% for the fifth and final offer in the welcome package. Any review readers seeking the maximum bonus can unlock $100 for their bankroll.

If you review the bonus terms, you can see that the 100 bonus free spins are awarded on deposits of $5 or more, while the subsequent deposits require $10 or higher. Meanwhile, the wagering requirements are set at a high rate of 200x for the two initial bonus offers before reverting to the standard rate of 30x.

At Captain Cooks, the welcome package is claimed entirely by deposit rather than no deposit. Although undeniably generous, it can help if packages like these include a no deposit bonus to give new players a trial option. As it stands, the only option to play with no deposit by accessing Captain Cooks by way of demo mode.

What we also gathered from the review is that Captain Cooks casino is dependent on its operator, Casino Rewards, for bonus offers. From the casino site, there's the direct option of claiming 100 free spins and four deposit bonus offers. However, there's a lack of bonus activity to follow unless players connect with Casino Rewards.

Through the network, it can be possible to rise the ranks of a loyalty system by wagering to gain bonus rewards. The system is built on six status levels that determine the quality of bonus rewards and no deposit perks. The highest climbers can enter five jackpots, complete in sweepstakes and unlock numerous bonus rewards along the way.

Captain Cooks Casino Bonus and Promotions for Canada

At CaptainCooks Casino, the operator has wisely developed a Canada bonus package that can be received in CAD. With no deposit required in a foreign currency, Canada players can benefit from receiving 100 free spins and $475 worth of bonus funds directly in CAD. Compared to our 888 Casino Canada review, Captain Cooks is a strong contender for free spins and bonus funds.

Microgaming at Captain Cooks Casino

Accessing Captain Cooks Casino is so much easier if review readers have a Windows desktop device. On Windows, you can install Captain Cooks Casino Canada to your desktop screen. You can choose this option by clicking the "PLAY NOW" option from the homepage. The casino site will automatically recognise a Windows device and provide the option to download and install the software.

Captain Cooks also runs an online casino site that can be visited from MacOS devices. During our Canada review, however, there were issues with the URL. The link supplied by the casino site had to be adjusted to ensure access. Review readers can delete the final characters so that the URL shows "/captaincooks_desktop/Promotions" at the end.

Whether on Windows or Mac, Captain Cooks can share the latest releases from the Microgaming casino software network. All new Microgaming content is developed for instant-play and is compatible with browsers like Chrome and Firefox. The only advantage Windows users have over their Mac counterparts is that the oldest Microgaming games aren't compatible with mobile.

Popular Games at Captain Cooks Casino

Mobile Gaming/Live Casino for Canada

Captain Cooks Casino doesn't have the most stable platform that we've ever chosen to review here at Online-Casinos.ca. There can be sluggish loading times on some of the desktop features and this can carry over to the mobile casino site. Therefore, review readers should only attempt access from a mobile connection that's both fast and dependable.

For review readers who do meet the entry requirements, Captain Cooks has a mobile site that can run on iPhone, iPad or Android. New players have the option to register by mobile, though desktop devices are simpler for submitting the registration form. Security can also be maintained on mobile, though not if users choose to play over unsecured public connections.

As revealed, this Canada review identified Microgaming as the primary software provider. And serving in a secondary capacity is Evolution Gaming, which has provided an additional lobby for the live casino tables. Those available to review were Blackjack, Baccarat, Roulette, Three-Card Poker, Ultimate Texas Hold'em, Super Sic Bo, Dream Catcher and Monopoly.

Games and Payout Percentages

Within the lobby, there are options to test games with no deposit. Review readers must remember to sign in via fun mode to guarantee that no deposit access will be available. Although, there is the shortcoming of not being able to earn winnings if free spins are triggered from the bonus features.

And that would be a loss for review readers, considering just how good the Microgaming slots are. Triple Edge, Just for the Win and other exclusive studios have supplied titles like Age of Conquest, Arthur's Gold, Diamond Inferno, Immortal Romance, Mayan Eagle, Miami Glow and Wild Catch.

Video slots are known for their razzmatazz, but Captain Cooks also provides ultra-realistic casino tables that are programmed to host European Blackjack Gold, Atlantic City Blackjack, Real Roulette, American Roulette Gold and Sapphire Roulette. As for poker, there are retro machines to host Jacks or Better, All Aces, Aces & Faces, Aces & Eights and Double Double Bonus Poker.

Locating an eCOGRA payout percentage report was a superb find for this review. It meant we were able to identify the highest-performing game categories at Captain Cooks Casino Canada:

• All Games - 95.97%
• Slots games - 95.91%
• Table games - 97.67%
• Poker games - 95.01%

Software Providers Reviewed

Captain Cooks Casino holds a growing library of 550+ games sourced from industry-leading software vendors. While the casino does not develop its own titles, these strategic partnerships have seen the operator populate its collection with lots of variety. Some of the software providers we encountered include:

• Microgaming
• Real Dealer Studios
• Games Global
• Switch Studios

Live dealer games, on the other hand, are sourced from Evolution Gaming, the world's leading software provider and the parent company of NetEnt. Unfortunately, you cannot sort the available games based on the software developer but rather by the title.

Are there any Restricted Games

Upon closer inspection whilst completing our review we did not come across any restricted games, so Canadian players can review and play all of Captain Cook's games.

Unique Games at Captain Cooks

Online players who are Microgaming fans will love playing at Captain Cooks as they have several Microgaming slots and table games worthy of review. Furthermore, they are all RNG games available on secure platforms including instant play, mobile and download. Their progressive jackpot collection we reviewed is superb and they include Mega Vault Millionaire, Jackpot Deuces and Progressive Cyberstud Poker.

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Progressive Jackpots - Winners

When we came to review Captain Cooks Casino, there were more Canada winners that month than from any other country. At Captain Cooks, the on-site winners' list reported on thousands of dollars in winnings, including MN who won $7,020 on Casino Rewards: Treasure Quest, GP who won $6,045 on Wild Catch and RL who won $5,000 on 9 Masks of Fire.

Treasure Quest can be one of the most valuable progressive jackpots to play for but is closely followed by Mega Vault Millionaire and the Mega Moolah slots. For smaller stakes, players can choose to play Cash Splash or Treasure Nile. All of these jackpots are available to play instantly, while some older jackpots are hosted in the downloadable casino software.

Banking Options for Canada

As a partner of Casino Rewards, Captain Cooks can process CAD deposits with a few great payment options, featuring iDebit, Interac, Instadebit, MuchBetter and eCheck. A minimum deposit of $5 can be made after joining and will trigger 100 bonus free spins and the chance to become a millionaire.

Captain Cooks can also receive payments from VISA, Maestro, MasterCard, ecoPayz, Neteller, Skrill and Bank Transfer. When attempting to withdraw winnings from Canada, review readers should expect a monthly limit of $16,000. After arranging a first-time withdrawal, Captain Cooks will perform a security review and fraud checks.

Customer Support

Captain Cooks isn't directly responsible for customer support, with this service provided by network operator Casino Rewards. As a result, any review readers contacting the support team will be directed to an email address and 24/7 live chat platform managed by Casino Rewards.

From the main Captain Cooks site - not the lobby - review readers can find FAQs that attempt to answer commonly asked questions. Here, there are opportunities to learn about getting started, registering, logging in, banking, loyalty and games. Further resources include the privacy policy, fair play page, and terms and conditions.

Security and Fairness at Captain Cooks Casino

Regarding security, Captain Cooks isn't strict on password creation. Pretty much any password of four to 20 characters can be used, but review readers need to be smarter and create a complex combination. You will then benefit from certified 256-bit RSA encryption held in the name of the Game Assists platform that Captain Cooks utilises.

Earlier in the review, meanwhile, we noted that Captain Cooks has a payout percentage report from eCOGRA. Well, the report is also attached to an eCOGRA Safe & Fair Seal that comes from independent testing into fairness. When considering the Kahnawake Gaming Commission (KGC) licence, this online casino excels for fairness.

Casino History/Complaints

After being created in 2000, Captain Cooks Casino Canada has come under the ownership and operation of Casino Rewards. For the brand's image, this has been instrumental, as Casino Rewards' sites are known for transparency in sharing payout percentages and for operating with valid gaming licences.

The trend of fairness is continued into the complaints. After researching Captain Cooks thoroughly for this Canada review, we encountered a casino review site where all six complaints submitted by players had been resolved or favoured the operator. For review readers, it can be an option to request mediation in complaints, but we would recommend contacting the KGC in this case.

Player Location Restrictions

For Captain Cooks Canada, the KGC licence means that no deposit is permissible from the locations listed here: Afghanistan, Alderney, Australia (along with overseas lands), Belgium, Côte d'Ivoire, Congo, Democratic Republic of Congo, Denmark, Eritrea, France (along with overseas lands), Germany, Guadeloupe, Guinea, Guinea-Bissau, Hong Kong, Hungary, Iraq, Iran, Ireland, Italy, Kahnawake, Liberia, Libya, Malta, Netherlands, Netherlands Antilles, Norway, North Korea, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Switzerland, Taiwan, US (along with overseas lands), Yugoslavia and Zambia.

Responsible Gaming Program

Gambling should be a form of leisure and entertainment and players should restrict themselves to how much money they spend and how much time they spend reviewing and playing the games, because for some people it can become an addiction. Captain Cooks has put measures in place for those Canadian players who feel their gambling problems are becoming a problem. They have a quick self-assessment test for players to review they can go to ncpgambling.com or visit Gamblers Anonymous. Added to this, the casino offers players tools to review, that include setting deposit limits, self-exclusion and filtering programs like Cyberpatrol, Cybersitter and Netnanny.

Captain Cooks Casino has one of the Best Loyalty Programs

As previously mentioned in our review Captain Cooks is part of the Casino Rewards Group. And it's one of 29 casinos that have been selected to be part of this elitist group. It's a highly prestigious group offering some of the most generous promotions to its loyal customers. The loyalty program we reviewed is free of charge and the minute you sign up and make your first deposit you start earning points and receive some great bonus offers. The offers include cash bonuses, free gifts and VIP treatment which includes a variety of VIP jackpots that get drawn three times a day. It's a six-tier program with massive rewards as you climb to the top of the ladder.

Unique Casino Features for Canada

When registering at this top 10 Canada online casino, we liked that the signup process automatically recognised our country of residence. Furthermore, the signup form selected the state and currency, which was CAD, so no deposit has to be processed in a different currency.