- $10,000 welcome package
- No deposit codes
- 30x wagering requirements
- Centurion VIP rewards
- Monthly $10k prize draw
- Play on mobile or desktop
- Licence information not shared
- No evidence of software testing
- Under 200 games
- No CAD wagering
- 17 business days for withdrawals
- Lacks a French option
- Software RTG,
- Payment Methods
- Established 2008
- Licence Costa Rica
Welcome Bonus and Promotions
It's quite incredible that this online casino site is willing to provide new players with up to $10,000 worth of welcome bonus funds. When claimed in full, the signup package is broken down into ten separate 100% match bonuses, each worth up to $1,000. To claim, every single deposit must be made while redeeming the bonus code "SILVEROAK1" with the cashier.
When analysing the Silver Oak Casino bonus, this review was able to confirm that 30x wagering requirements are applied by the operator. The requirements can rise to 60x when playing blackjack or video poker, and will be counted against the total value of bonus funds and deposits.
During our research, we found an additional list of codes that have the potential to claim bonuses with no deposit needed: "FREESILVER" can secure $100; "SILVER50" is worth $50; and "SILVER25" is valued at $25. According to the terms and conditions, each no deposit bonus comes with the very same 30x/60x requirements as the welcome package.
After graduating from the early offers, you can then enter a team-based initiative called Crewpon. Standard players can use the code "CREW270" for a 270% bonus and VIPs can use "CREW290". Not only are there no wagering requirements or limits on withdrawals with this offer, but you can also receive a free chip that's determined by how many total players have claimed the deal.
If you stick around at Silver Oak Casino, then you should take time to explore every subheading in the promotional section. These will present many more codes that can be used for happy hours, cashback, weekly deals and much more. In one case, it's possible to enter a monthly $10,000 prize draw by playing games.
Being a long-term players will also give you the chance to enter the Centurion VIP Programme if judged to be a high roller. Status levels span Centurion, Silver, Gold, Platinum and Ultimate. Players with higher status levels earn comp points quicker and thus receive access to improved bonuses and VIP personnel service.
Silver Oak Casino Bonus and Promotions for Canada
With so many codes to submit, it feels surprising that none are given exclusively to us Canadian players. Then again, the casino site doesn't enable for any promotional offers to be provided in CAD. Instead, USD is the default currency format and this shows no sign of changing.
Real Time Gaming at Silver Oak Casino
Research lets us confirm that Real Time Gaming (RTG) is present as the exclusive software provider for this brand. Now, what this means is that the lobby only has upwards of 160 titles to play. Close to 130 of those are slots, with tables and poker comprising niche categories. Some of the games have been made well, but the overall selection would be strengthened if new software were added.
Casino Silver Oak fares much better for compatibility, with Windows desktop users given the option to install the gaming lobby or else access the instant-play version from their web browser. If playing by Mac, however, then the no download option is your only way to play.
Playing in a browser is great if you have a good web connection, as many of us now do. Every game that you play is loaded and streamed on demand straight to your browser, which is recommended as Google Chrome. On Windows, however, you can install the main lobby along with every game you play. Comparatively, this can be quicker as everything is waiting right on your home screen.
Popular Games at Silver Oak Casino
Mobile Gaming/Live Casino for Canada
We believe that consistency is the key when comparing mobile play with desktop. From this perspective, Silver Oak Casino is a top performer, as you can use many of the same features even if you are on smartphone or tablet, with compatible devices found on iOS, Android and Windows.
When playing on mobile, you can register an account, deposit with encryption, claim offers and play any of the available gaming content. Some older releases aren't compatible with mobile, but we didn't miss them as they're starting to their age anyway. What we would say, of course, is that mobile connection matters and the performance will diminish if you don't stay connected when playing on the go.
On the one hand, we can praise the site for its mobile casino. On the other hand, though, we have to criticise it for not providing live dealers. RTG claims on its site to have live dealers, but all too often they never end up working at the sites we counter. As such, we would advise you to start here if seeking the best live casino sites in Canada.
Games and Payout Percentages
At any time, it can be helpful to check out the gaming tips found over on Casino Silver Oak's blog. When trying any tips for the first time, it's smart to use the practice function in the lobby. This lets you play games and slots for free without having to risk real money.
Practice mode comes highly recommended if you have never played video poker before. Select this mode and you can take the time needed to understand the workings of Aces & Eights, Deuces Wild, Joker Poker, Jacks or Better, All-American Poker or Loose Deuces.
As for table games, a number of mainstream favourites are playable, including American Roulette, European Roulette, Blackjack, Super 21, Face Up 21, Match Play 21 and Baccarat. And then there are less obvious options such as Pai Gow, Tri-Card Poker and Vegas Three-Card Rummy.
In the past, RTG has been slow to raise its quality levels for producing video slots. Thankfully, this has been rectified with the introduction of slots like Mermaid's Pearls, Pulsar, Storm Lords, Magic Mushroom, The Mariachi 5, Naughty or Nice 3 and Fire Dragon at sites like Silver Oak Casino.
Competitive payout percentages can be enjoyed for a number of titles:
- All Games - 95.94%
- Slots games - 95.00% for T-Rex
- Table games - 99.25% for Face Up 21
- Poker games - 98.91% for Deuces Wild
You Might Want to Try Other Casino Options
Progressive Jackpots - Winners
The on-screen winners' ticker is an interesting feature of most RTG casinos. Information scrolls down this area of the lobby to highlight the latest top winners and what they played. For this review, we saw that Brian Christopher S was able to lead the way by winning a $47,320.36 jackpot from the Enchanted Garden slot.
There's numerous ways to win a jackpot here, with more than 80 options to play. Start by selecting one of the biggest pots from the slot menu, which features a "Sort By" function. This will lead you to top titles such as Food Fight, Sevens & Stripes, T-Rex, Rudolph's Revenge, Pirate Isle, Coyote Cash, Pay Dirt and Plentiful Treasure.
Banking Options for Canada
When reviewing the best new online Casinos in Canada, we have consistently looked for sites that allow us to wager in CAD. As revealed earlier, this operator works exclusively with USD, so you'll have to be prepared to convert from CAD if you start playing here.
After signing in, you have the ability to use the online cashier to deposit from $50 to $1,000 per day by using VISA, MasterCard, Discover or Bitcoin. Alternatively, you can use a credit card and deposit up to $5,000 by live chat or telephone. A final possibility is to arrange a transfer of up to $1,350 by Cash Transfer.
Credit card deposits are handled instantly and feel highly efficient, whereas withdrawing winnings feels so much slower. It can take 10 business days just to receive approval and then a further seven for deliver. After providing identity verification documents, you must then choose a withdrawal method from Bank Wire, check or transfer. No credit card option is allowed and this certainly feels frustrating.
Customer Support
As explained, we felt the blog was quite useful, even if isn't updated enough. And another useful resource was the FAQ area. The topics predominantly deal with payments, and that's fine because depositing and withdrawing can often lead to the greatest times of uncertainty when gaming online. Fortunately, the FAQ can openly attempt to address any payment concerns.
We would also advise taking note of the deposit and general email addresses, as these can place you in direct contact with the support team. Email is best when writing out a long enquiry and inserting attachments, whereas live chat is helpful for a quick conversation and to have a two-way dialogue on issues.
Security and Fairness at Silver Oak Casino
After playing here, we were able to find clear evidence that a 128-bit TLS 1.3 encryption system, as verified by COMODO, was actively protecting payments and data. What we weren't able to confirm, however, was the presence of an operating licence or that software testing is performed. These are two counts that we would advise the brand to rectify for the long-term reassurance of players.
Casino History/Complaints
Online opinion is split as to whether Silver Oak Casino is presently under the ownership of the Virtual Casino Group or BTK Ltd, as no confirmation is provided on the site itself. In terms of history, the brand has been around since 2009 and was found to be active at the time of this Silver Oak Casino review.
Complaints are a part of the industry and this brand is equipped to handle them, having signed up to the Central Dispute System (CDS). Third-party mediation can be undertaken by submitting a complaint via the CDS homepage link. Some players have attempted to complain via online gambling portals, but the success rate can be mixed.
Player Location Restrictions
Restricted locations include: Albania, Algeria, Angola, Armenia, Bahrain, Belize, Bosnia & Herzegovina, Bulgaria, Cambodia, Cameroon, Colombia, Costa Rica, Cuba, Czech Republic, Dominican Republic, Ecuador, Ethiopia, French foreign territories, Gabon, Georgia, Ghana, Gibraltar, Grenada, Haiti, Honduras, India, Indonesia, Isle of Man, Israel, Jamaica, Jersey, Kuwait, Liberia, Mali, Maryland (US), Morocco, Nigeria, New York (US), North Korea, Philippines, Romania, Saudi Arabia, Somalia, Sri Lanka, Syria, Ukraine, Venezuela, Yemen and Zimbabwe.
Unique Casino Features for Canada
This can be a "make or break" area of the review for some players, and it's unfortunate that we have to confirm Silver Oak Casino is unable to accommodate wagering with CAD. Furthermore, the online casino doesn't have a French-Canadian function as a linguistic setting. By addressing both issues, the operator would majorly improve what's already a positive review in our eyes.
Summary/Personal Recommendation
Silver Oak Casino is a quick site to join, offering mobile access, countless deals, competitive wagering requirements and 80+ progressive jackpots. However, it does feel limited by software, language, wagering, slow withdrawals and the withholding of key information. Improving any of those issues would make a good brand even stronger. We are hopeful to see it rated at the same level as the biggest names in the industry, such as Ruby Fortune, Spin Casino, Jackpot City and All Slots online casino. There is no doubt that Silver Oak has the potential of doing it so, as it is a great site in the overall.