- Vast $2000 welcome bonus
- TLS-encrypted payments
- French language option
- Instant-play for mobile and desktop
- PlayPearls and niche software
- Live casino suite with roulette
- Cannot wager in CAD
- Not enough promotions
- Limited explanations for offers
- Out-dated test results
- No blackjack tables
- No progressive jackpots
- Software Playpearls,
- Payment Methods
- Established 2016
- Licence Curacao
Welcome Bonus and Promotions
From the off, every new player has the choice of depositing for a 200% Venetian Casino bonus that can go all the way up to $2,000. That would be an immense stake to begin with, but obviously it's possible to deposit much less and claim a welcome bonus that's much more comfortable for your needs.
The offer can also carry the advantage of providing 10% cashback. However, not much explanation is given and so you might need to chat with the support staff after claiming. Although greatly appealing, little text is devoted to saying how the welcome offer or any other deals function.
Bonuses are handed out for referring friends who sign up. A $30 reward for every friend who joins does sound great, but more organisation would be appreciated. All that currently happens is that you contact the support staff and say which of your friends has joined, whereas other sites require you to invite them via an email link.
As of now there isn't a no deposit bonus available for players, but this can change so it's always smart to keep a watch on promotions. This also includes free spins which may be available as new slots are released.
Venetian Casino Bonus and Promotions for Canada
Until CAD is introduced as a currency option, there will be no Venetian Casino Canada offers that are exclusively available for players. For now, you will need to get by with claiming the welcome deal and any other offers in USD.
Venetian Casino Closed - Our Top Recommendations
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PlayPearls at Venetian Casino
In recent years, software providers have gradually been converging in the online casino industry, so as to ensure users can access all of the content they want to play in one place - rather than a scattering of sites. PlayPearls doesn't exactly share that vision and has been working in relative isolation since starting out in 2012.
Even now, years later, PlayPearls has only provided Casino Venetian with software from The Art of Games. In some jurisdictions, users are allowed to play NetEnt slots. Unfortunately, this is a luxury not afforded in Canada and remains a major loss for players.
In other ways, PlayPearls does have a modern outlook, as proven by the gaming platform being instantly functional from web browsers. To facilitate desktop play on Windows or Mac, the provider has developed Venetian Casino to be compatible with Google Chrome.
Popular Games at Venetian Casino
Mobile Gaming/Live Casino for Canada
All of the slots, live dealers, instant wins and lottery options at this Canadian casino are compatible from the Venetian Casino mobile site. Like the desktop one, this site is browser-based and streams to devices without installation. To get started, visit the casino site from your tablet or smartphone if it's powered by iOS or Android. For more mobile casino recommendations, click here.
New accounts can be created on mobile, while existing desktop accounts simply have to login with the correct username and password. All of the mobile-compatible content will be shown on-screen and can be loaded to fully upgraded versions of Chrome or Safari.
PlayPearls deserves full credit for investing in a fully functional live casino. Next to the cutting-edge technology, what's also impressive is that Venetian Casino live dealers are situated in a number of real-world casinos, including Expo, Fitzwilliam, Oracle and Portomaso.
Games and Payout Percentages
What you notice with the PlayPearls slots is how eclectic the themes are. One day you could be indulging in tropical slots like Tiki Beach or Tropic Paradise. Then, on another, you could be dabbling in horror with Vampires or 28 Spins Later.
The standard of the slot releases has definitely been getting better, as shown by the emergence of Big Game Hunter, Colt PI, Asgard's Gold, Chubby Princess, Freya: Arrow of the North, Gangster City, Dragon's Cave, Mafia Story, Lucky's Pizza, Wild School and Iron Sky.
A crisply designed European Roulette table is provided among the virtual dealers, but there are no variants apart from that. Instead, there are niche tables available for players of Sic Bo, Fan Tan and Chuck-a-Luck. Although engaging to play, their inclusion doesn't feel justified at the expense of there being no blackjack tables. Check out these site recommendations for players who love blackjack.
Jacks or Better Saloon, Anything's Wild, Double Bonus and Double Down Stud are all included as video poker machines. Then there are instant wins in the form of Dragon Ville, Candy Coins, Heart Attack, Ice Scratcher, Monkey Munchies, Zodiac Signs and Wild West.
Now, here are some of the technical numbers for the payouts:
- All Games - 95.44%
- Slots games - 95.61% for Iron Sky
- Table games - 97.30% for Expo Live Roulette
- Poker games - up to 99.54% for Jacks or Better
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Progressive Jackpots - Winners
There are no winners to report because Venetian Casino doesn't actually have any progressive jackpots. With its current software providers, this cannot be helped because neither PlayPearls nor The of Art of Games make any jackpot slots.
Banking Options for Canada
This Venetian Casino review has found that CAD can't be used as one of the default currencies. The cashier will ask how much you wish to transfer in EUR or USD, after which your payment method will automatically convert the funds from CAD.
You won't encounter many banking options to choose from. However, they will be incredibly familiar and you are likely to already use some of them. At a glance, these are comprised of eWallets Skrill and Neteller along with credit cards MasterCard and VISA.
When you need to cash-out, please be ready for the longest wait on your first transaction. This is when the cashier will ask you to submit further identification of your identity. Following on, there shall be a 24-hour pending time and the quickest transactions will be offered on eWallets.
Customer Support
You can go through the process of submitting a name, email address, phone number and message as needed by the contact form. Alternative options then include a UK telephone line and live chat, with the latter accessible with a Google or Facebook account. Casino Venetian promises 24/7 support, but this can't be confirmed by this review.
The FAQ feels quite misleading, as there are no frequently asked questions and answers to accompany them. All you can see is an About Us along with policies on responsible gaming, refunds, privacy, and terms and conditions. Each of those obviously serves a purpose, but ultimately not that of being a question commonly asked by players.
Security and Fairness at Venetian Casino
Casino Venetian openly states along the base of the homepage that it's owner, LS Media, operates the site with a licence granted by the Antillephone body from Curacao. Furthermore, the licence number is clearly stated in the event that players want to confirm it with the body.
When browsing the FAQ, the site mentions using SSL encryption. In actuality, this has since been upgraded to a more advanced type of encryption in TLS. As a player, you basically just need to know that the online casino now has better security than before.
Getting to the fairness, this appears to be confirmed thanks to an NMi Tested Gaming seal. NMi is a compliance testing and auditing specialist that works as part of the wider GLI organisation. If you actually read the report, however, then you can see that the last published test results are from shortly after the site opened. A more recent update is now needed.
Casino History/Complaints
The Casino Venetian brand doesn't have a long history, having opened in 2016, but it was controversial during the early days. In October 2017, online gambling portal LCB found that the Novomatic software used by the site was fake. A year later, LCB found that the site had finally removed the software as of October 2018.
Generally, Venetian Casino isn't widely written about. As such, it's difficult to know how the site's operator, LS Media ADV N.V., responds when faced with player complaints. On LCB, though, the player scoring is generally quite low.
Player Location Restrictions
Restricted locations include: Afghanistan, Albania, Algeria, Angola, Australia, Belgium, Bulgaria, Cambodia, Czech Republic, Denmark, Ecuador, Estonia, France, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Laos, Lithuania, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Serbia, Singapore, South Korea, Spain, Sudan, Syria, Taiwan, Uganda, UK, US (and foreign locations), Yemen and Zimbabwe.
Unique Casino Features for Canada
Look to the top corner of the screen. That's where French-speakers can seamlessly change the language over from English. It's a simple tap or a click and then all of the relevant text will then be displayed in French.
Summary/Personal Recommendation
Only one page is needed for the main registration form. Usernames can be selected from three to 20 characters, while the password requirements aren't strict, so long as there are six characters or more. Obviously, you are better off to select a password that combines a variety of symbols, letters, characters and caps locks.
On the form, you must be clear and accurate when submitting your personal information. It might not seem important at the time, but this is the evidence that will be used to verify your identity. Failure to verify your identity can result in the withholding of payment of winnings.
When sharing data, there shouldn't be any concerns, so long as your password is strong. This is due to Casino Venetian's use of cutting-edge encryption. Not only will this protect your data, but also any payments you attempt to process. You can then progress quickly to make a first deposit.
The cashier is the first underwhelming aspect of the site, though, and this is caused by the low number of payment methods. These are more focused on the global scene and fail to include options like Instadebit or Interac. Furthermore, you don't have the option of CAD and have to use USD instead.
Getting along in USD doesn't feel so hard, though, when you know you have a 200% welcome offer that maxes out at $2,000. With so many funds at your disposal, this gives you a chance to sample online slots that you are unlikely to have played before. PlayPearls isn't a famous developer, but has produced some worthy titles.
If you want to play there for other gaming experiences, then it doesn't make as much sense. Okay, so there are scratch cards, but this doesn't make you forget that there are no blackjack tables, only European roulette, no casino poker tables and the site is devoid of progressive jackpots.
There's an obvious fix here, however, if Venetian Casino can widen its software agreement with NetEnt to secure Canadian access. NetEnt could deliver all of the games that are currently lacking at this online casino, which does have a number of well-designed and interesting slot titles.